Users are expecting innovative digital experiences equivalent to the consumer applications they use on their mobile phone, in browsers, and in their daily environment.
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Utilizing creativity and design principles at the business level to influence strategy and innovation by taking an abstract idea and creating something with it requires structure and discipline to drive results.
7 Technology and Design Questions #digitaltransformation #CIO #CMO
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For many organizations, service design focuses on evolving product-focused businesses into service-oriented ones through the use of effective design and superior customer experience.
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